UWEC CERCA 2026

Individuals living in rural communities may face challenges in accessing healthcare services related to internet availability, provider options, and travel distances to healthcare facilities. Telehealth, virtual healthcare, and other technology-driven options have emerged, but may not fully address the needs of rural communities. The purpose of this study is to compare perceptions of healthcare providers to perceptions of patients, particularly related to the value and effectiveness of technological solutions to healthcare access. Surveys of rural healthcare providers and interviews with rural older adults who access healthcare were gathered. Both groups responded to similar questions related to access, as well as the use of technology, telehealth, and artificial intelligence in healthcare settings. Comparisons between the perceptions of providers and patients will be presented.